Privacy Policy

At upooked, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our platform.

Information We Collect

We collect information that you provide directly to us, such as:

  • Personal details (name, email address, phone number)
  • Profile information
  • Donation and volunteering history
  • Communication preferences

How We Use Your Information

We use your information to:

  • Facilitate your engagement with our platform
  • Process donations and volunteer applications
  • Provide personalized content and recommendations
  • Improve our services and user experience
  • Communicate updates and impact reports

Data Protection

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information
  • Regular security audits
  • Strict access controls
  • Compliance with data protection regulations

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

upooked
1 Concorde Rd, Rocklands
Cape Town, 7798
South Africa
Email: privacy@upooked.co.za
Phone: +27 21 123 4567